RISSE® WEBSITE TERMS OF USE
Last Updated: 30 September 2026
These Terms of Use govern your access to and use of the RISSE® website, including the RISSE® web assistant, content, assessments, tools, resources and other materials made available through the website.
By accessing or using this website, you agree to these Terms.
About RISSE®
RISSE® provides strategic advisory, business diagnostics, organisational transformation and related professional services.
Information provided through this website is general in nature and is provided for informational and educational purposes only. It should not be relied upon as legal, financial, accounting, employment or other professional advice specific to your circumstances.
If you require professional advice, you should obtain advice appropriate to your circumstances.
No Guarantee of Results
RISSE® provides frameworks, recommendations, insights and implementation support designed to help organisations identify and address Hidden Friction™ and strengthen how they operate.
Business outcomes depend on many factors outside RISSE®'s control, including leadership decisions, implementation, organisational capability and market conditions.
RISSE® does not guarantee any specific business, financial, operational or commercial outcome.
Website Content
Content provided through this website is for general informational and educational purposes.
RISSE® endeavours to ensure that information published on the website is accurate and current, but does not warrant that all content will always be complete, accurate or up to date.
RISSE® may update, change or remove website content at any time without notice.
Assessments & Diagnostics
Any assessment, diagnostic, report, result, recommendation or other resource made available through the website is intended to support understanding and decision-making.
Such materials are not a substitute for professional advice or independent consideration of the circumstances of your organisation.
You remain responsible for any decisions, actions or implementation arising from your use of the information or resources provided.
AI-Assisted Content & Outputs
RISSE® may use artificial intelligence, automation and analytical technologies in developing or delivering website content, assessments, reports, recommendations and other resources.
AI-assisted outputs may contain inaccuracies, omissions or limitations.
RISSE® applies reasonable professional judgement in reviewing and interpreting AI-assisted outputs where they are used in providing information or services.
You should independently assess any recommendations or outputs before relying on or implementing them.
Intellectual Property
RISSE®, Hidden Friction™, the RISSE® operating system, the RISSE® book and associated methodologies, assessments, diagnostic tools, frameworks, models, content, reports, resources and other proprietary intellectual property remain the property of RISSE® or its respective owners unless otherwise stated or agreed in writing.
You may access and use website content for your own personal or internal business purposes.
You must not, without RISSE®'s prior written consent:
copy or reproduce RISSE® proprietary content or materials
adapt or create derivative works from RISSE® proprietary materials
resell or commercially exploit RISSE® proprietary materials
distribute or licence RISSE® proprietary materials to third parties
use RISSE® proprietary methodologies or materials to provide services to third parties
reverse engineer or attempt to extract proprietary methodology, systems or tools from the website.
Third Party Services & Links
The website may contain links to third-party websites, software platforms or services.
These links are provided for convenience or informational purposes. RISSE® does not control and is not responsible for the content, availability, security, privacy practices or actions of third parties.
Your use of third-party websites, platforms or services is subject to their own terms and policies.
Website Use
You agree not to:
use the website unlawfully or for an unauthorised purpose
attempt to gain unauthorised access to the website or related systems
introduce malicious code, viruses or other harmful material
interfere with the operation or security of the website
copy or misuse proprietary materials
use the website in a way that could damage, disable, overburden or impair its operation.
RISSE® may restrict or suspend access to the website where reasonably necessary to protect the website, its users or its systems.
Privacy
Any personal information collected through the website will be handled in accordance with the RISSE® Privacy Statement.
By submitting information through a website form, assessment, the RISSE® web assistant or other online resource, you acknowledge that the information may be collected and used for the purposes described in the RISSE® Privacy Statement.
Limitation of Liability
To the maximum extent permitted by law, RISSE® will not be liable for any indirect, consequential or special loss, or for loss of:
profit
revenue
goodwill
opportunity
business interruption
data
arising from or in connection with your use of the website or reliance on website content, assessments, tools or resources.
Nothing in these Terms excludes or limits liability to the extent that such exclusion or limitation is not permitted by law.
Where you engage RISSE® for professional services, those services will be governed by the applicable Client Services Agreement, Proposal or Engagement Letter.
Professional Services
If you engage RISSE® for professional services, the services will be governed by the applicable Client Services Agreement and any applicable Proposal or Engagement Letter.
Those documents will set out the specific scope, deliverables, fees, responsibilities and other terms applying to the engagement.
If there is any inconsistency between these Website Terms and the applicable client agreement, the applicable client agreement will prevail in relation to the professional services.
Changes to these terms
RISSE® may update these Terms from time to time.
The updated Terms will be published on this website with the revised "Last Updated" date.
Your continued use of the website after updated Terms are published constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of New Zealand.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts.